FAQ

Fabulously Answered Questions

Question: Hey Mary Kate, I bought a digital goody from your shop, but something has gone wrong with my download. How can I get my digital goody?

Answer: Hi! I am sorry for the hiccup. Email me: support at marykatekopec dot com. In your subject line: Download problem. I will get it worked out ASAP! Please give me 24 – 48 hours to respond as I may be in a fatigue crash, but know that I will get on it ASAP! I am excited to get your digital goodness to you quickly to help support your happiness and wellness! Thank you for your support and being here!

Question: Hey Mary Kate, why are dollar-ish downloads $1.57?

Answer: Hi! Great question! I want to make sure to be able to provide the happiest, healthiest, most helpful goodness I can in the most affordable way possible to all my beautiful blossoms, while still being able to make a net profit of $1.00 per item. The $0.57 is the service and transaction charges from the 3rd party payment service.

As someone living with CFS and being incredibly limited in ability to create income, I think to you and the challenges you may be facing, and my hope is to be able to provide my dollar-ish downloads affordably, while still being able to create income for myself. Thank you so much for your support and kindness, and I hope you love your dollar-ish download!