FAQ

Mary Kate Kopec FAQ Love and Big Hugs

Hey Mary Kate, I bought some SQUEE goodness from your shop, but something has gone wrong with my download.  How can I get my goodness goody?

No problem.  Just contact me using the contact page or at support at marykatekopec.com, and we'll get back with you ASAP (usually within 48 hours).  We will absoloodily make sure you get your downloadable goodness goody!!!

Hey Mary Kate, I bought a goodness goody from your shop.  Can I get a refund?

I'm so sorry, but given the digital-downloadable access once you purchase a goodness goody, there is no way for you to return your goodness goody or not use it, so I do not provide refunds.  I thank you for understanding.

Hey Mary Kate, do you sell physical products?  Can I buy a framed print or some pre-printed POSitudes?

In efforts to help reduce my footprint on earth and produce less physical waste, I have committed my goodness goodies to digital availability only. 

However, many of the goodness goodies are print quality (especially the digi art).  You can print them yourself or take them to a professional printer for framing and displaying!